Locations & ATMs
Fraud Protection
Your security is our priority.
At The Bank of Elk River, safeguarding your financial information is at the heart of everything we do. With evolving digital threats and scams, we are committed to providing robust fraud protection tools, education, and support to help you bank with confidence.
How We Protect You
We use advanced security measures to monitor and protect your accounts, including:
- Real-Time Alerts: Get notified instantly of account activity, helping you detect unauthorized transactions early.
- Multi-Factor Authentication (MFA): Adds an extra layer of protection when accessing your accounts online.
- Secure Encryption: All online and mobile banking sessions are encrypted to keep your data safe.
- Zero Liability Protection: You’re not responsible for unauthorized card transactions when reported promptly.
Common Types of Fraud to Watch For
Fraudsters are constantly developing new tactics. Stay informed about common scams:
Phishing Emails & Texts
Messages pretending to be from trusted sources asking for personal information.
Phone Scams
Calls claiming to be from your bank requesting access codes or account details.
Online Payment Scams
Fraudulent requests for quick payments or wire transfers.
Identity Theft
Unauthorized use of your personal information to open accounts or make purchases.
Tips to Protect Yourself
- Never share your passwords or access codes.
- Verify suspicious communications by contacting us directly.
- Use strong, unique passwords and update them regularly.
- Monitor your accounts frequently and report any unusual activity.
What To Do If You Suspect Fraud
If you believe your account has been compromised:
1. Contact us immediately at 763.241.8522.
2. Lock your debit or credit card through our mobile app or online banking.
3. Visit our branch for personalized support and next steps.
Stay Educated
We believe that awareness is your best defense. Explore the resources below to learn more about different types of fraud and ways to protect your assets.
Our Blog
Read about various tactics fraudsters use and ways to protect your assets.
Banks Never Ask That
Resource provided by the American Bankers Association with helpful tips and tools to protect yourself against phishing attacks.
Your Partner in Secure Banking
The Bank of Elk River is proud to be your trusted financial partner. We continuously enhance our fraud prevention systems and educate our customers to ensure your banking experience is safe and secure.