Retail Branch Manager

Summary:

The Bank of Elk River currently has a full time opening for a Retail Branch Manager and is seeking an experienced professional to fill this position.

This position is responsible for the management of daily operations of the Zimmerman branch office in Zimmerman, MN. The primary goal is to provide exceptional customer service to current and potential customers by servicing the customer’s financial needs resulting in greater market share and profitability. This is accomplished by providing training and promoting teamwork within the branch and strengthening customer relationships by making sales calls on current and prospective customers. The Retail Branch Manager is responsible for motivating and monitoring the branch performance in reaching sales and service goals while creating a productive work environment. The Retail Branch Manager also represents the bank in the communities we serve by participating in public events, volunteering or serving on non-profit organization, committees, boards and area Chamber of Commerce.

Job Location:

Zimmerman

Duties & Responsibilities:
  • Provides a high level of professional customer service by evaluating needs of potential customers and offering appropriate financial products and services. This includes opening personal and business accounts, consumer loan origination, and assisting with account maintenance.
  • Seeks to identify consumer loan opportunities and actively develop competitive solutions to meet consumer loan expectations and bank goals for loan growth, yield and quality.
  • Provide customer referrals to the bank’s mortgage, commercial, and investment departments.
  • Understands and complies with the laws and compliance regulations that pertain to the products and services being offered to the customer.
  • Manage cross-selling efforts of the branch by implementing sales goals established by the Manager of Retail Banking.
  • Participates in bank marketing promotions, call programs and marketing events including: expos, Chamber of Commerce activities and trade shows.
  • Ensures that vault balance and teller cash drawers are maintained in accordance with specified daily cash limit and that vault is secure at all times.
  • Responsible for scheduling sufficient staffing to appropriately serve the customers.
  • Ensures that the properties and facilities are kept in accordance with bank standards for appearance, cleanliness and safety.
  • Provides efficient training to branch employees in operations with policies and products.
  • Communicates with the Manager of Retail Banking on branch related issues.
  • Manage overall branch security to ensure employees are aware of appropriate security procedures in the event of robbery or disaster recovery.


Qualifications:
  • Previous management experience required (including coaching and developing staff).
  • Previous business development experience preferred.
  • Good understanding of bank profitability.
  • Lending and deposit experience preferred.
  • Proven leadership, collaboration, organization and multi-tasking skills.
  • Excellent verbal and written communications skills required.


Please Contact: HR Director / 763-441-1000